Dear customer,
Welcome to our website. By using our site, you agree to the following terms and conditions:
* We do not store any personal data that would allow us to identify you, such as passwords, credit card information, or bank account information.
* Prices listed on our website are subject to change based on the market value of precious metals and gems. We update this information frequently to ensure our prices reflect current buy back rates.
* We do not make any warranties, representations, or guarantees about the site’s accuracy or suitability for any particular purpose.
* We reserve the right to refuse service at any time.
By accessing and using the services provided on our website, you demonstrate your consent and agreement to be bound by these Terms and Conditions. Please take the time to review them carefully.
My Rosedawne reserves the right to modify these terms and conditions at any time without the obligation to notify you. It is your responsibility to stay informed by regularly checking for updates. Any revisions to these Terms and Conditions will become effective immediately upon their posting on our website. By continuing to use our services after any such revisions, you agree to be bound by the updated terms.
Please note that only individuals who are 18 years of age or older and legally capable of entering into contracts as defined by the Indian Contract Act, 1872 are permitted to open an account, use, purchase, or engage in any transactions on this website.
Please note that if you choose to access this Website from outside of India, it is your responsibility to ensure compliance with any applicable local laws that may be relevant. By accepting the terms and conditions, you are confirming that you meet the eligibility criteria outlined above and that you agree to abide by the laws of India.
Pricing & Payments
Please note that prices displayed on our website may change without notice. You will be charged the price listed on the day of your purchase.
Orders Within India – For shipments within India, we accept payment in Indian Rupees (INR) only. Prices include CGST/SGST/IGST.
While using International Credit/Debit Card for payments please note
We value your privacy and maintain strict security measures for all transactions through our payment gateway. Our Privacy Policy details how we collect, use, and protect your personal data.
Pan Card and its link to purchases
Please note of the following terms and conditions regarding PAN card verification for purchases exceeding Rs. 2 lakhs, as mandated by regulatory requirements:
1. PAN Card Submission:For orders exceeding Rs. 2 lakhs, our customer service team will contact you by phone or email to request a copy of your valid PAN card and provide instructions for submission.
2. Order Verification:Your order will be held until we receive and verify your PAN card details.
3. Name Matching:The billing name you provide during checkout must match the name on your PAN card exactly. If there is a discrepancy, verification will fail, and you will be contacted to rectify the mismatch.
4. Order Confirmation:Once your PAN card is verified and the billing name matches, your order will be confirmed and processing will continue.
5. Order Cancellation:Failure to provide your PAN card or a mismatch in the billing name may result in order cancellation. You will be promptly notified of any cancellation and provided with further instructions, if necessary.
Thank you for your understanding and cooperation with these revised PAN card terms and conditions. Please contact our customer support team if you have any questions or require assistance.
Registration
To ensure a flawless experience, please review the following:
1. User Registration: Registration is required to complete transactions and access various features on our website.
2. Personal Information and KYC: During registration, you will be asked to provide Personal Information and KYC documents as outlined in our Privacy Policy. This includes your name, email address, and contact number. This information will be used for registration, communication related to transactions, and other relevant information we may share.
3. One-Time Process: Registration is a one-time process. Once registered, you can log in using your existing credentials for future visits.
4. Privacy and Data Protection: We prioritize the security of your information. Your Personal Information is handled in accordance with our Privacy Policy. Please review it for details on our data handling practices. By registering, you agree to comply with the terms and conditions outlined in our User Agreement and Privacy Policy.
For any questions or assistance regarding registration or membership, please contact our customer support team.
Site Security
Please be aware that any violations or attempted violations of the security measures on our website are strictly prohibited. These violations include, but are not limited to:
1. Unauthorized access of data or logging into a server or account without authorization.
2. Attempting to probe, scan, or test the vulnerability of our systems or networks without permission.
3. Interfering with the service of other users, hosts, or networks through actions such as submitting viruses, overloading, flooding, spamming, mail-bombing, or causing crashes.
4. Sending unsolicited emails, including promotions or advertisements for products or services.
5. Forgery of TCP/IP packet headers or any part of header information in emails or newsgroup postings.
Please note that violations of system or network security may result in civil or criminal liability. My Rosedawne will investigate any such violations and may cooperate with law enforcement authorities in prosecuting users involved in such activities.
Additionally, you agree not to use any device, software, or routine that interferes or attempts to interfere with the proper functioning of the website or any activities conducted on the site. You also agree not to use any engine, software, tool, agent, or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the site, except for the search engine and search agents available on the site or commonly available third-party web browsers.
Fraudulent Transaction:
We would like to inform you that My Rosedawne has a zero-tolerance policy towards fraudulent transactions on our website. Any individual found engaging in such activities will be held liable for the cost of goods, collection charges, damages incurred, and legal expenses.
Furthermore, My Rosedawne reserves the right to initiate legal proceedings against such individuals for their fraudulent use of the website or any other unlawful acts that violate our Terms and Conditions.
Website Content and Unlawful Replication:
Please note that all content on this website, including text, images, videos, and software, is the intellectual property of My Rosedawne and is protected by applicable copyright laws. You may access and view the content on this website for personal, non-commercial use only. Downloading, printing, or copying the content does not transfer any rights, title, or interest in the content to you. You are prohibited from reproducing, publishing, distributing, modifying, or creating derivative works from any content on this website without the express written permission of Malabar Gold and Diamonds.Thank you for your understanding.
External links:
Please note that my Rosedawne website may contain links to external websites. These external websites are not under our control, and we cannot be held responsible for their content or reliability. We do not offer any warranties or guarantees regarding these external websites.
We provide these links as a convenience and believe they may be of interest to you, but we do not actively monitor or endorse their content.
Limitation of Liability:
To the fullest extent permitted by applicable law, My Rosedawne, its employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website, services, or content. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses, even if My Rosedawne has been advised of the possibility of such damages. In no event shall My Rosedawne’s liability exceed the amount paid by you, if any, for accessing or using the website.
Reviews, Feedback, Submissions:
Regarding your reviews, feedback, and submissions, please note that by sharing these with My Rosedawne, you are granting us full ownership of the intellectual property rights associated with them. This means we can use your comments in any way we see fit, without any obligation to compensate you.
Please also note that we are under no obligation to keep your comments confidential, compensate you for them, or respond to them.
By submitting comments, you agree that they will not violate our terms and conditions, privacy policy, or the rights of any third party. You also agree that your comments will not contain harmful, unlawful, or abusive content.
While we do not regularly review comments, we reserve the right to monitor, edit, or remove them. By submitting comments, you grant us the right to use your name in association with them. You agree not to use a false email address or impersonate anyone when submitting comments. You are solely responsible for the content of your comments and agree to indemnify My Rosedawne for any claims arising from them. We are not liable for any comments submitted by you or any third party.
Governing Law and Jurisdiction
Regarding the governing law and jurisdiction of our Terms and Conditions, please note that they will be governed by and construed in accordance with the laws of India. Any disputes that may arise under or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts located in Pune.
Force Majeure:
This is inform you of the Force Majeure clause applicable to our agreement. Rosedawne shall not be held liable for any delay or failure to fulfill its obligations under the terms and conditions of our agreement, nor for any resulting loss or damages, if such delay or failure is caused by circumstances beyond our control.
These circumstances may include, but are not limited to: acts of God, war, civil disturbances, riots, strikes, lockouts, government or parliamentary restrictions, prohibitions, or enactments, pandemics, import or export regulations, exchange control regulations, accidents, or non-availability/delay in transportation. Thank you for your understanding.
Termination:
Please note that My Rosedawne retains the right to terminate or suspend your access to and use of the website at any time and without prior notice. This may result in your access to the website being denied. Please note that such termination will not impose any liability on My Rosedawne, and the rights of My Rosedawne will remain in effect even after termination. Furthermore, termination of your access to the website will not release you from your obligation to pay for any products already ordered from the website, nor will it affect any liabilities that may have arisen under these Terms and Conditions.
If you have any questions or concerns about these Terms and Conditions, please contact our customer support team at rishi@myrosedawne.com.
